Elliot jones

IT Technician

Who am I?

A motivated and practical aspiring IT Technician with strong numeracy and logical problem-solving skills, seeking to secure an entry-level IT Technician or Field Support role where I can develop practical technical expertise and build a long-term career in IT infrastructure.

Reliable, punctual and confident working in fast-paced environments.

Certification

CompTIA & Packt Publishing

Just started studying for the major CompTIA certifications, with a strong interest in PC installation, troubleshooting and support, IT networking and security systems.

Availability

I’m seeking full-time employment NOW.

## Career Objective: To secure an entry-level IT Technician or Field Support role where I can develop practical technical expertise and build a long-term career in IT infrastructure.

## Technical skills

– CompTIA A+ (in progress)
– PC hardware installation and upgrades
– Component replacement (RAM, SSD, peripherals)
– Windows operating system support
– Device setup and configuration
– Basic networking fundamentals
– Router and peripheral installation
– Microsoft 365 and Google Workspace
– Hardware fault diagnosis and troubleshooting

Cowbridge Comprehensive

A Levels – 2023 (3 Passes)

ICT
Welsh Baccalaureate
Film Studies

Cowbridge Comprehensive

GCSEs – 2021 (9 Passes)

Including Mathematics, English Language, ICT, Engineering and Science.

Achievements

Full Clean UK Driving Licence

Represented Wales in Table Tennis

Competitive Football Experience

WHO I work FOR NOW

JULY 2023 – Present

Working in a fast-paced environment requiring reliability, teamwork and time management.

Responsible for delivering high standards of customer service, maintaining operational procedures and demonstrating consistent punctuality and professionalism.

International Travel Experience

2025 – 6 Months (career break)

International travel experience across multiple countries including Qatar, Thailand, Vietnam, Denmark, Netherlands, Greece, Spain, Portugal and Cyprus.

Developed adaptability, confidence, planning skills and cultural awareness.